Supercharge Growth with Salesforce, the World’s #1 CRM, Delivered by Experts

Transform your business with our personalised Salesforce CRM consulting services. We specialise in optimising sales processes to drive growth. Our team of experts collaborates with you to understand your unique business needs and implement Salesforce solutions that deliver measurable results.
Partnerships

Registered Salesforce Consulting Partner

Custom Solutions

We craft customised Salesforce solutions that streamline operations and foster growth.

Expert Guidance

Our certified Salesforce consultants provide expert guidance and support throughout the implementation process.

Supercharge Growth with Salesforce, the World’s #1 CRM Delivered by Experts

Transform your business with our personalised Salesforce CRM consulting services. We specialise in optimising sales processes to drive growth. Our team of experts collaborates with you to understand your unique business needs and implement Salesforce solutions that deliver measurable results.

Innovative

Transforming Salesforce CRM Implementation for Businesses
At Sailwayz, we take a unique approach to Salesforce CRM implementation, tailored to meet the specific needs of your business. Our team of experts will guide you through the process, ensuring a seamless transition and maximum return on investment.

Custom Solutions

We craft customised Salesforce solutions that streamline operations and foster growth.

Expert Guidance

Our certified Salesforce consultants provide expert guidance and support throughout the implementation process.

Maximise Your Capabilities with Salesforce CRM

At Sailwayz, we master the art of integrating Salesforce CRM systems to drive business expansion. With a tailored strategy, we assist organisations in boosting sales, improving customer connections, and optimising processes.

Trusted by

Trusted by industry-leading companies around the globe

Transform

Why Choose Sailwayz?

At Sailwayz, we specialise in personalised consultations, tailored CRM strategies, and continuous support to unlock Salesforce’s full potential. Our expert team collaborates with you to understand your unique business needs, delivering solutions that drive growth and success.

focus sectors

Industries we serve

Sailwayz caters to a broad spectrum of industries, applying our specialised knowledge to deliver tailored solutions that tackle the unique challenges faced by each sector.

Finance

Government Organisations

Retail

Connectivity

Law

Manufacturing

Case Studies

Learn about Sailwayz' Salesforce victories.

Vaioni Group Case Study

Vaioni group is an internet provender specialising on providing fast, reliable, and managed Internet Services/ and technology to businesses.

Shoppertainment Management Case Study

Shoppertainment Management helps landlords and shopping centres to optimise mall income and profitability through great ideas and dynamic marketing.

SBFM Case Study

SBFM is a business that offers several management services to businesses nationwide specialising in, Cleaning, Catering, Security, Waste Management, Pest Control and Grounds Maintenance.

Case Studies

Vaioni Group Case Study

Vaioni group is an internet provender specialising on providing fast, reliable, and managed Internet Services/ and technology to businesses. With a rapidly expanding customer base and increasing demand for their services, they recognised the need for a robust customer relationship management (CRM) platform to manage sales, marketing, and customer support processes efficiently.

Step-by-Step Guide

Optimise Your Business with Sailwayz CRM Solutions

Step One

Identify your organisation’s needs and goals for successful implementation.
Verify

Step Two

Transfer existing data to Salesforce, clean and organise it for accuracy. Data migration ensures seamless continuity.

Step Three

Introduce features gradually to prevent user overwhelm. Prioritise based on business impact. Gradual adoption helps users adjust and learn effectively.

Step Four

Regularly maintain and update your Salesforce instance. Address issues promptly, monitor performance, and provide ongoing support for users.

Step-by-Step Guide

Optimise Your Business with Sailwayz CRM Solutions

Step One

Identify your organisation’s needs and goals for successful implementation.
Verify

Step Two

Transfer existing data to Salesforce, clean and organise it for accuracy. Data migration ensures seamless continuity.

Step Three

Introduce features gradually to prevent user overwhelm. Prioritise based on business impact. Gradual adoption helps users adjust and learn effectively.

Step Four

Regularly maintain and update your Salesforce instance. Address issues promptly, monitor performance, and provide ongoing support for users.

WHAT WE PROVIDE

Our Expertise

Sailwayz offers customised strategies that enhance efficiency, support data-driven decision-making, and improve customer experiences.

Salesforce Cloud

Harness the power of Salesforce Cloud to streamline your business processes, enhance customer relationships, and drive growth with our comprehensive CRM solutions.

Service Cloud

Elevate your customer service experience with Service Cloud, providing personalised support, efficient case management, and multi-channel integration to resolve issues quickly and effectively.

Analytics Cloud

Unlock the power of data visualisation with Analytics Cloud, enabling interactive dashboards and real-time analytics to drive informed decision-making and gain valuable insights.

Experience Cloud

Create engaging and branded digital experiences with Experience Cloud, fostering better communication and collaboration through custom portals for customers, partners, and employees.

Consulting Partner

Sailwayz is a Certified Salesforce Consulting Partner

Our experienced and skilled team boasts over 50 combined Salesforce certifications. We excel in assisting businesses to enhance their

Testimonials

What They Say About Us

"Sailwayz has been a game-changer for our business. Their team took the time to fully understand our Salesforce needs and delivered a tailored solution that has greatly improved our sales processes. The implementation was seamless, and their ongoing support has been outstanding. Thanks to Sailwayz, we’ve seen enhanced efficiency in managing client relationships and tracking our performance. I would highly recommend their services to any company looking to get the most out of Salesforce."

Sam W Account Manager

"Our experience with Sailwayz has been nothing short of exceptional. Their team's deep understanding of Salesforce has completely transformed the way we manage our lead generation processes. From customising the CRM to fit our unique business model to offering expert advice at every step, Sailwayz has been an invaluable partner. Their solutions have streamlined our operations, making it easier to track leads and boost overall efficiency. We highly recommend Sailwayz to any business looking to optimise their Salesforce strategy."

Dennis Y Founder

"I can't express how impressed I am with Sailwayz's services. Their expertise in Salesforce consulting has been invaluable for our growth at R1SE. The team's ability to understand our unique needs and provide tailored solutions has truly elevated our operations. Their support throughout the implementation process was exceptional, and the results have far exceeded our expectations. If you're looking for a partner to optimise your sales processes and drive business growth, I wholeheartedly recommend Sailwayz."

Daniel P Founder

"Managing and scaling a personalised, in-home fitness business requires precision—and Sailwayz has been instrumental in helping us streamline operations through Salesforce CRM. Their tailored approach ensured our scheduling, client management, and reporting processes were seamless, giving us more time to focus on our clients' wellness journeys. The team at Sailwayz worked closely with us to understand our specific needs, delivering strategic solutions that enhanced both efficiency and growth. I highly recommend Sailwayz to any business looking to elevate their CRM and customer management capabilities."

Luke S Founder

"At Synx, we understand the importance of leveraging the right tools to scale—and Sailwayz made that journey effortless for us. Their Salesforce expertise didn’t just optimize our processes; it empowered our team to work smarter and more efficiently. From smooth data migration to customized CRM solutions, every interaction with their team reflected professionalism and strategic insight. Thanks to Sailwayz, we’ve been able to unlock new growth opportunities, and I couldn’t recommend them more for any business seeking to maximize their CRM potential."

Akshay K Founder

Frequently Asked Questions

Find answers to common queries about Salesforce CRM and Sailwayz’ services.

Can Salesforce be customised?
Salesforce is highly customisable to fit the business processes of a company. Although salesforce comes with useful out of the box features which perfectly fits most businesses, it also gives the user the ability to tailor salesforce to how the business works.
Send us a message, we will take it from there.

Apart from using the number 1 CRM in the world, which offers

  • Comprehensive Customer View
  • Scalability and Flexibility
  • Cloud-Based Accessibility
  • Sales Automation
  • Improved Collaboration
  • Enhanced Marketing Capabilities
  • Customizable Reports and Dashboards
  • Customer Service Excellence
  • AppExchange Ecosystem
  • Mobile-Friendly
  • Artificial Intelligence (AI) Capabilities
  • Integration Capabilities
  • Compliance and Security
  • Automation and Efficiency
  • Regular Updates and Innovation
Sailwayz will take you to where you want to be with your salesforce environment. We are salesforce experts, with extensive experience successfully implementing andcustomising salesforce for businesses of all sizes.
Salesforce CRM (Customer Relationship Management) is a cloud-based platform that helps businesses manage and improve their relationships with customers, prospects, and partners. It provides tools for sales, marketing, customer service, and analytics, all designed to streamline business processes, improve efficiency, and drive growth.

 

Salesforce is used across diverse industries including finance, retail, manufacturing, law, healthcare, telecommunications, and education. Organisations utilise Salesforce for sales management, customer service automation, marketing campaigns, analytics, and workflow optimisation. It centralises customer data, streamlines operations, and enables teams to deliver personalised experiences whilst tracking leads, opportunities, and deals throughout the entire customer lifecycle.

 

Ascendix for Salesforce CRM is configured through their AscendixRE application built on the Salesforce platform. Setup includes implementing property and lease management modules, deal flow automation, advanced search capabilities with radius filters, stacking plans, commission calculations, and CRE-specific reports. The platform integrates seamlessly with Salesforce Clouds whilst providing specialised functionality like Ascendix Search for geo-mapping and Composer for creating professional property marketing materials.

 

Specialist Salesforce consultants for commercial real estate include Ascendix Technologies, a Summit Partner with over 15 years in CRE and 200+ implementations. They offer the AscendixRE CRM application tailored for brokers, investors, and property managers. Sailwayz provides Salesforce consulting services that can be customised for commercial real estate businesses, helping firms optimise deal flow, property management, contact management, and reporting specific to the CRE industry.

 

Agentforce operates autonomously, executing multi-step workflows and making decisions independently across sales, service, and marketing without constant human intervention. It proactively initiates tasks, analyses data, and completes actions end-to-end. Microsoft Copilot functions as an AI assistant embedded in Microsoft 365 applications, providing recommendations and insights but requiring user initiation and approval. Agentforce acts as a digital worker whilst Copilot serves as a productivity companion.

Yes, Salesforce offers excellent value for small businesses in the United States through affordable plans starting at $25 per user monthly with Salesforce Essentials. It provides scalable solutions that grow with your business, centralises customer data, automates repetitive tasks, and improves team collaboration. Small businesses benefit from cloud accessibility, mobile functionality, extensive integrations, and powerful analytics without requiring substantial IT infrastructure investment or dedicated technical staff.

The most suitable CRM platforms for chain restaurants include Toast, which combines POS, CRM, and marketing in one system; Eat App for reservation management and guest profiling; and Salesforce, which offers robust customer data management, loyalty programme integration, multi-location coordination, and Marketing Cloud capabilities. These platforms centralise guest profiles across locations, enable targeted campaigns, track dining preferences, automate communications, and provide corporate visibility whilst allowing individual location management.

Leading CRM platforms for realtors include Follow Up Boss for its speed-to-lead focus and 250+ integrations; LionDesk for affordable automation and communication tools; Wise Agent for comprehensive real estate-specific features under $50 monthly; and Salesforce, which offers powerful customisation, marketing automation, and enterprise-grade capabilities. The best choice depends on individual needs—solo agents often prefer intuitive, affordable options whilst teams benefit from robust collaboration and lead-routing features.

Salesforce partners supporting travel and hospitality CRM include Noltic, a Summit Partner offering specialised implementations for hotels, travel agencies, and logistics; Ascendix Technologies with CRM solutions for travel organisations; Routine Automation providing hospitality-specific configurations; and Kcloud Technologies delivering transportation and hospitality implementations. These partners customize Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud to manage reservations, guest profiles, loyalty programmes, and omnichannel customer engagement specific to the sector.

Highspot agents are sales enablement tools focused on content management, guided selling, and revenue team training built on Microsoft Azure OpenAI. They integrate with both Salesforce and Microsoft platforms to deliver contextual content and analytics. Microsoft Copilot enhances productivity within Microsoft 365 apps through AI assistance. Salesforce Agentforce operates autonomously within the Salesforce ecosystem to execute customer-facing workflows. Highspot specialises in GTM enablement whilst Copilot and Agentforce serve broader productivity and automation needs.

To find Salesforce Marketing Cloud consultants in Melbourne, search Salesforce AppExchange for certified partners with local offices including Adaptal, Corptec Technology Partners, Girikon, and Carnac Group. Review their certifications, industry experience, and client testimonials. Attend Salesforce community events or contact Salesforce directly for partner recommendations. Evaluate consultants based on their Marketing Cloud expertise, implementation methodology, data migration capabilities, training offerings, and post-implementation support to ensure they align with your business requirements.

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