Shoppertainment study

Shoppertainment Management Case Study

Client background
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SHOPP GROUP

Client Background

Shoppertainment Management helps landlords and shopping centres to optimise mall income and profitability through great ideas and dynamic marketing.

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STEP-BY-STEP GUIDE

Challenges Faced by the client

One

Users no longer engaging with their Salesforce system

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Step 2
Two

Design and layout processes to enable Shoppertainment employee to easily use the system

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SOLUTION

Solution Provided by Sailwayz

Understood their business process and to use salesforce to help their process

Introduce some best practices to help shoppertainment management employees to easily use their salesforce environment.

Introduce some best practices to help shoppertainment management employees to easily use their salesforce environment.

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RESULTS

Results

The directors and team were more confident and comfortable using Salesforce especially the task features which helps them manage their day-to-day reminders. This resulted in keeping to the business processes which in turn helps them increase revenue.

In conclusion, Sailwayz successfully addressed the challenges faced by Shoppertainment Management with a tailored solution designed to enhance their Salesforce usage and streamline their operations. By delving into the intricacies of their business processes, Sailwayz not only reinvigorated user engagement but also introduced best practices to facilitate ease of use for Shoppertainment employees. The implementation of tasks and events proved particularly beneficial, empowering the directors and team to effectively manage their day-to-day activities and adhere to established business processes. As a result, Shoppertainment Management experienced a notable boost in confidence and efficiency, ultimately translating into increased revenue generation. This collaborative effort underscores the value of understanding client needs and leveraging innovative solutions to drive tangible business outcomes.

Quotes

Sailwayz came in to do some general and also advanced training for the team. He is patient, knowledgeable and engaging and I wouldn't hesitate to recommend his services.

Carina Turner. Director at Shoppertainment Management.

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Address

  • First Floor Office,
    38a - 42a Ormskirk Road, Preston,
    United Kingdom,
    PR1 2QP

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